LIMITED PRODUCT WARRANTY – TIGERFLOW PUMPS
Each TIGERFLOW pump is warranted against workmanship defects and materials which are not affected by normal wear and tear for a period of twenty-four (24) months from the date of shipment by TIGERFLOW. Materials affected by wear and tear will be warranted for a period of nine (9) months from shipment by TIGERFLOW, or six (6) months after installation, whichever is less, provided that the installation report is filled and sent to TIGERFLOW for the record.
The equipment must be installed, maintained, and operated in accordance with the instructions provided by TIGERFLOW.
TIGERFLOW’s obligation and/or responsibility is limited to, at its option, repairing or replacing the defective item(s). The customer shall be responsible for labor, cost of removal and installation, transportation, freight, insurance cost, and any other incidental costs.
TIGERFLOW reserves the right to inspect and examine any and all suspected warranty item(s) and shall have full authority for final determination. Item(s) must be sent back to the factory, freight prepaid. All item(s) returned for inspection require a Return Material Authorization (RMA) number issued by the factory.
To initiate a warranty claim, please contact the TIGERFLOW support team with the following contact information, or fill and send a warranty claim form.
4034 Mint Way
Dallas TX 75237
TIGERFLOW disclaims all other warranties. There are no other warranties, either expressed or implied.
TIGERFLOW disclaims any and all liability for damages to property, loss of time, loss of income, or loss of profits. TIGERFLOW disclaims any liability for incidental, liquidated, or consequential damages.
TIGERFLOW’s maximum liability shall not, in any case, exceed the price for the items claimed to be defective.
There are no warranties that extend beyond those outlined in this agreement.